Dr. Henry Cloud Shares How Leaders Can Build Trust With Others

August 9, 2023212 views0

Dr. Henry Cloud Shares How Leaders Can Build Trust With Others

2023-08-09T09:30:45+01:00

By Marie

Psychologist and best-selling author Dr. Henry Cloud at the Global Leadership Summit 2023 shared why trust is crucial for all leaders.He said, “How many of you have ever been hurt in a relationship by somebody that you trusted? You are wired to trust, we do it naturally, like you breathe.”Henry Cloud has written a new book, titled “Trust: Knowing When to Give It, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken.” During his presentation, he gave five qualities that are essential for building trust, which together he referred to as a “map.”The first of these qualities is understanding. “We trust someone when we feel like they understand us,” said Cloud, using the example of going to see a surgeon about a knee replacement. He is not likely to agree to the surgery if the doctor does not take time to understand his problem and to empathize with him.When we have a disagreement with someone else, many of us focus on trying to persuade them of our point of view. But we must not try to persuade someone to do what we want. We have to start by listening to them, said Cloud, calling this truth a “neurological fact” that is even referred to in Scripture. Proverbs 18:13 says, “To answer before listening—that is folly and shame.”“Listening is based in deep empathy,” Cloud said.ALSO READ: Deeper Life Combines Sign Language Choir During Service